Return and Refund Policy
Return:
We respect your decision and change of mind. Here is our return, cancellation and refund policy of www.crackersuniverse.com. You can email to support@crackersuniverse.com
Here is the refund breakup detail:
| Category | Line | Refund % |
|---|---|---|
| Cancellation Stage I | Order Made & Didn’t Pack | 100% |
| Cancellation Stage II | Order Made & We packed | 90% |
| Cancellation Stage III | Order Made & We have put the parcel on transportation | 60% |
| Cancellation Stage IV | Order Made & Parcel reached your city | 50% |
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You are required to send back the parcel to our Sivakasi address at your own cost to get the order refund.
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For the cancellation of order, the refund will be credited in your account within 3 working day.
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We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.
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We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed
- A customer has to bear the delivery charges in case of cancellation.